January 1st, 2026

πŸ€– AI Automations Across Every Guest Channel

Deliver service at the speed of AI. HelloShift AI Automations now work seamlessly across all guest touchpoints β€” voice calls, messages, and digital interactions β€” ensuring requests are handled consistently and instantly.

  • Unified guest experience: AI responds across voice and messaging channels without breaking context.

  • Instant execution: Guest requests automatically trigger the right template tasks for your team.

  • Faster service delivery: Reduce delays by moving from request to action in seconds, not minutes.

πŸ‘‰ Learn more about AI Automations β†’
πŸ‘‰ Voice AI Assistant overview β†’
πŸ‘‰ Configure the AI Assistant β†’
πŸ‘‰ How template tasks work β†’


πŸ”§ Fixes and Improvements

  • Authorize.Net payment integration
    Authorize.Net now joins Stripe and Shift4, giving you more flexibility in how guest payments are processed.
    πŸ‘‰ Set up Authorize.Net β†’