January 1st, 2026

Deliver service at the speed of AI. HelloShift AI Automations now work seamlessly across all guest touchpoints β voice calls, messages, and digital interactions β ensuring requests are handled consistently and instantly.
Unified guest experience: AI responds across voice and messaging channels without breaking context.
Instant execution: Guest requests automatically trigger the right template tasks for your team.
Faster service delivery: Reduce delays by moving from request to action in seconds, not minutes.
π Learn more about AI Automations β
π Voice AI Assistant overview β
π Configure the AI Assistant β
π How template tasks work β
Authorize.Net payment integration
Authorize.Net now joins Stripe and Shift4, giving you more flexibility in how guest payments are processed.
π Set up Authorize.Net β